Customer Testimonials
We’re proud of the quality service and experience we provide our customers in Louisville from residential moves to commercial services—find out what our customers have to say.
Residential Moving Services:
“The team that managed our move was AMAZING…from the lead/driver to the packing and unloading teams. I couldn’t have been happier.” – C.G.
“Jim, Allison, and Lisa from Armstrong were WONDERFUL! The men who loaded our belongings
were above and beyond AMAZING, friendly, and professional! They were the best of the best!
The women who packed us, Michelle and Joyce were also superb!” – E.U.
“The move went exactly as explained and expected. No surprises…Nothing broken, everything
on time, quick, fast, professional.” – D.M.
“Josh and his team were amazing. They were kind and efficient.” – K.M.
“From the initial consult through delivery, we were most impressed by your staff. All aspects of
the move went smoothly and as stress free as possible.” – V.S.
“Perfect experience. Brian and crew arrived on time and worked professionally and efficiently.
My belongings were wrapped carefully and protected well on the long-distance journey.” – D.T.
“I just wanted to reach out to thank you again for all of your help with this move. I have moved many times and it was honestly the best experience I’ve ever had moving. Billy and the other guys were consummate professionals and did a fantastic job being efficient while making sure that all of our furniture was well taken care of. Thank you again!” – J.B.
“Thanks again for the excellent work you and your team did with moving us out of our old office and into our new facility. Your team was professional and polite, worked quickly and efficiently, and the result was that we met our timetable to get back up and running. In addition, the cost was fair and reasonable with no surprises. I’d be happy to recommend Armstrong to anyone that needs a high quality provider of commercial services.” – S.G.
“As we discussed on the phone, the move went exceptionally well. Your team was punctual, professional and polite. Would highly recommend your agency–could not be more pleased!” – F.D.
“We were very happy with Armstrong Relocation and the service they gave us the night of our move. Armstrong went above and beyond with their level of service. Each member of the team was professional and courteous. They managed a large job very well and very efficiently. Besides the team actually doing the moving, the management team was on site and available for us. The person in charge of the team that handled our move was Billy Perez. Can’t say enough good things about him. He was professional, courteous and friendly. Very friendly and knew what he was doing. The move was very well managed.” – J.J.
“Paul Conrad and his crew were exceptional…well organized, great team leader, made our family feel very comfortable in a very stressful time. Good man.” – D.M.
“The driver was EXCELLENT. The packing was done so thoroughly I cannot help but be utterly impressed. Polite, HARD working.” – R.W.
“Everything went well. T.P. kept in touch frequently regarding pick-up and drop off and the crew was friendly and professional. T.P., Sharon and Pepe treated me like family and my possessions as their own. They made what is typically a stressful situation much less stressful.” – C.B.
“Eddie Couch and his crews did a great job packing, loading, and unloading. They were professional and hard-working, always arrived when they said they would, and did not damage our property or household goods. They moved a lot of heavy items up and down stairs without complaining or damaging anything while keeping us informed about the process and timing.” – R.B.
“Jim Ewing did an excellent job of helping me plan the move from California to Kentucky. Debra Ramsey checked on the pack/move and the unload to make sure all went well. Both crews, packing & unpacking, did a great job in being careful but without wasting time. More than pleased with all the above. Thanks.” – C.V.
“Mitch – our driver – very professional, organized, and made the experience a pleasure. The packers (in TN) were excellent and did a very good job. Both were former football players from MTSU and spent some time talking with my son about football and giving him advise on the position he plays. He was very excited about it.” – A.E.
“Rich the driver and Erica who was with him were very easy to work with and kept me fully informed along the entire process making the move easy.” – D.V.
“Debra Ramsey deserves special recognition for her excellent client care during the moving process!” – T.B.
“I’ve relocated 4 times in 6 years. This was by far the best driver I’ve ever had. He had a breakdown and was delayed due to conditions beyond his control but handled it beautifully. Fantastic guy. Will ask for him and him only on my next move.” – C.S.
Commercial Moving Services:
“Great job by everyone on the Armstrong team not only with the move, but also with helping assemble furniture to get us on our feet quickly!” – S.B.
“Armstrong is one of [our] preferred moving companies due to their great customer service, good price point, and service throughout the U.S. We have more than 75 office locations and having account reps that are familiar with our business is a huge asset.” – L. V.
“…We needed a company who could provide moving services AND modular furniture systems move/modifications/install. Armstrong was able to provide all this at a competitive price. It also made a big difference that the furniture installer spent time in advance figuring out a plan for the furniture move/layout!” – K.K.
“I have never worked with a more professional, efficient, and courteous group of men in my career…I did not have to spend any time directing or checking on this group of guys. Once they understood what needed to be done – they just did it. They teamed up and got the job done! I did not need to manage them or watch them. They were amazing!” – C.B.
“Our first experience was such a success that they were our first call when the next project arose. Now they are our preferred vendor. We have had a broad range of requests from moving high end computer gear in racks to standard crate and box move/office relocation and consolidation. Armstrong has been able to assist in any area and is always prompt and professional.” – C.G.
“Punctual, knowledgeable, courteous and very capable. They did a very good job of responding to our needs and making the move as painless as a move could be.” – T.S












